Horticulture Week Forums

An open letter to the APL and BALI - A time for change

Last post 07-25-2009 9:02 AM by
 
7 replies.
 
Sort Posts:
  • 07-17-2009 12:26 PM

    An open letter to the APL and BALI - A time for change

     The text below is a an open letter which I have published on the Internet and also sent directly to the British Association of Landscape Industries, the Association of Professional Landscapers and the Society of Garden Designers.

     

    The letter was also sent directly to Hort Week and The Landscaper Magazine but sadly, both of them have not considered it important enough to add to their sites - Horticulture needs an independent and unbiased news outlet as well but that is perhaps another debate for a later date.

     

    I am delighted to say that the APL have responded extremely positively to the 'hand grenade' I threw into their bunker and I have already had direct discussions with both Adam Frost and Jason Lock. I understand that discussions will commence as soon as key people return from holidays.

     

     

    I have also had a communication from Annabel Downs of the SGD who tells me that the open letter has been raised with council and they will get back to me with a response asap.

     

     

    I understand that the letter has been passed to the BALI board but I am yet to receive an official response from them.

     

     

     If you feel passionate about the horticulture industry and would like to be part of the desired changes then please sign up to the British Landscaping and horticultural policy group.

     

    The letter said...

    I write to you on behalf of all good landscapers and garden maintenance workers who are employed within the horticulture trades.

     

    Times are hard - for many it will not get better. For some businesses and individuals, things will never improve and they will be forced to give up what they love; For others, time has already run out.

     

    The writing had been on the wall for the five years before the recession finally arrived. Only fickle people could ever imagined that the boom years would continue to provide wealth forever and so many gardening businesses were, and remain, unprepared for a long struggle and they need help.

     

    I am not going to go over old ground but save to say, I think that there have been selfish and catastrophic mistakes made by BALI and the APL in the last ten years that have caused a vacuum in our industry - many mistakes could have and should have been avoided if your organisations had connected and talked to each other and reached out to everyone who aspired to be better.

     

    It is wrong that we have a very small group of elitist companies and individuals who appear to benefit whilst the vast majority are discarded on the outside without industry representation.

     

    I wish to see a new start where the ethos and model changes. Otherwise insulation and a lack of communication could lead to a complete breakdown at the centre of landscaping.

     

    It is time to break down the barriers and reform your organisations to lead by example, put transparency at the core and help educate and transform our industry into something that we should all feel proud - but more importantly, working for everyone and not just a few.

     

    I would like to see the formation of a horticulture working policy party that is made up of BALI and the APL, as well as the SGD and a wide representation from ordinary people at the heart of British horticulture from across many connected trades and create a framework to assist people from the very start of their careers and throughout their business life - Whether that is as a single person employed within a small or large business or as a fledgling business or indeed a long established company.

     

    It is my belief that insular organisations cannot exist as they have been allowed to for so long. The Internet has opened up a whole new world for sharing information and interacting with others. We now have the opportunity - perhaps obligation- to change the system so that the industry is represented across the board and not in lightly populated and detached groups.

     

    I can agree with a vetting system to a extent but I also feel that what is often overlooked is the ability of every individual and business to tell the world what is good about themselves - the client is the best possible judge as to whether that business has delivered on its promises.

     

    I am not sure exactly how many businesses there are within UK landscaping and horticulture but it will run into thousands. We need to create a hub that is funded proportionately by everyone across the UK who wishes to help propel the industry and their own careers and businesses to a level that can compete.

     

    Horticulture is worth billions of pounds to the UK economy yet we remain the poor relation in industry eyes. For example, how on earth has B&Q been able to impose a 90 day settlement on the goods it receives from its suppliers?

     

    The key areas that we should all work for are:

     

    Good horticulture education from the start with better and bigger facilities.

     

    Business advice and financial planning.

     

    Group buying powers.

     

    National pricing guidelines.

     

    One of the most popular queries on Landscape Juice is 'what does a gardener charge' and 'how much does landscaping cost' - with the right business education and consultation within horticulture, our customers could rely on the information that is produced by our industry.

     

    As organisations, I believe that you all have responsibility to release information to the industry that is not just for the eyes of your membership. If I read your intentions correctly, your ambition is to create excellence - this ambition conflicts greatly with your money making ambitions and this is where the concept falls down.

     

    There is no reason why your organisations cannot continue to work as specialist groups within the industry but the label needs changing so that it is clear. APL membership stands at circa 370 and BALI at 500 - are these the only businesses in the UK worthy of your badge? - I think not.

     

    It is now time to talk before time runs out - I am willing to facilitate a debate and participate with coordinating a consultation that crosses all organisations - please be good enough to consider it.

     

    RSVP

     

    Philip Voice

     

  • 07-17-2009 3:50 PM
    In reply to

    Re: An open letter to the APL and BALI - A time for change

    In this context I think that there is a distinction between a trade association and a professional body. The former seeks to promote the interests of its members (which are likely to be corporate businesses, partnerships and sole proprietors of businesses). A professional body seeks to promote its members in offering their services to the public and at the same time it seeks to protect the client (members of the public). The professional body is likely to comprise individuals (and perhaps partnerships of members etc). A professional body is likely to have characteristics which include:

    *    a code of conduct;

    *   a complaints procedure;

    *   education and training for prospective members;

    *   accreditation of courses for prospective members;

    *   professional indemnity insurance;

    *   clients' accounts regulations;

    *   a developing knowledge base;

    * promotion of standards and research;

    *   continuing professional development.

    I am not familiar with the inner workings of trade associations but would expect that some characteristics to be common with those of professional bodies. However I would expect that  the underlying mission statements would be are somewhat different. Nevertheless any discussion which clarifies roles and activities of bodies in the industry is welcome.   .  

  • 07-21-2009 11:02 AM
    In reply to

    Re: An open letter to the APL and BALI - A time for change

     Geoff

     

    Thanks for your response. 

     

    With the lack of any government regulations it appears to me that th APL, BALI and SGD have presented themselves in such a away that they appear as professional bodies or their own definition is such that they have not sought to clarify to its members or the public what their role really is.

     

    The industry needs a governing body to regulate how a trade association goes about its business. It is time for them to be scrutinised and vetted; we cannot continue to let the APL, BALI and SGD dictate the terms of their membership to the industry as though they represent the industry as a whole.

     

    They are definitely uncomfortable with me sticking my head above the parapet and taking shots because, until the last three years, there was no challenge to their supremacy.

     

    If all of these organisations are strong and they are doing well then they will survive and thrive but I fear for them, I really do because I have determined that their respective models are socially incapable of continuing in the current mode.

     

    Just one point as an aside - I have had a response from a BALI member who has criticised me for being inaccurate with BALI's membership numbers. In pointing me to the right number of current BALI members this person has exposed how innacurate their own (BALI) website information is.

     

    BALI is claiming over 700 members on its website 'about page' yet this BALI insider tells me that the actual figure is 676.

     

    "With a Landscape contracting membership of over 700, BALI is continually raising standards throughout an industry that is all too often tarred with a ‘cowboy’ reputation."

     

    Can anyone tell me when it is appropriate to apply the 'cowboy' label - is it when you lay a wonky paving slab or wrongly prune a shrub or when 'the UK's leading landscaping organisation' fails to keep its member information up to date?

     

     

  • 07-21-2009 7:58 PM
    In reply to

    Re: An open letter to the APL and BALI - A time for change

    It should not be too difficult to research and so provide a classification of trade associations and professional bodies in the field. Complete lists of the criteria identified respectively for professional bodies and for trade associations would be needed. Any organisation could be "measured" against the two lists and classified accordingly - am I being too simple?

    As to membership I would not quibble about 676 being 700+! An organisation is only likely to have exact figures for the membership of its "last year".

    For instance a hypothetical professional body or trade association will have membership fees are due and many will pay up immediately on receiving notification. Non-quick payers are still treated as "members" until the cut-off date is reached. Even then they may not be struck off for some while. In the meantime an estimate of membership is likely to comprise renewals + new members + malingers.  It is a matter of policy and elastic counting to devine the true figure - a 5% to 10% (even 25% in recessionay times) would not seem to out of place (to me) for a body trying to cope and give hard-pressed members a break.  

  • 07-22-2009 8:26 AM
    In reply to

    Re: An open letter to the APL and BALI - A time for change

    I disagree on membership numbers and keeping them up to date. Our Landscape Juice Network has its membership total updated immediately a new membership is approved - LJN currently has 585 members - All of our members are the 'good people', who are showing great interest in the current debate about representative landscape associations, that I wish to see represented freely across the industries.

     

    Here is Richard Gardiner's response to the 'open letter' - You might wish to read it and then read the HW interview with Richard of the 6th March 2009.

     

    Even though Richard is extremely defensive he indicates in this interview that BALI is indeed in need of a shake-up and some of his words echo what I have been on record of saying since 2006.

     

    A new website is planned at BALI and again. like the APL, they are now steering along the LJN model of using their website as the hub of communications - should this not have been done three years ago when the current web had evolved from a forum state to a fluid social medium?

     

    I know that the Internet is in a state of constant flowing flux and every organisation should have an officer in place to plan and react by implementing the tools that members need to communicate.

     

    Members do not wish to wait weeks and months for change they need it now.

     

    Dear Philip

    I imagine that your 'Open Letter' is part of your mission to demonstrate the transparency you believe our industry trade associations lack.</em><form class="at-page-break"></form>

    Well, in the spirit of openness, and to reassure you and your website's visitors that BALI has never had a problem with being entirely transparent, I am delighted to be able to respond to you on behalf of the 676 members (not 500 as you suggest) BALI members who democratically elected me to represent them.

    As you know the industry so well, and more recently having the opportunity to observe and express your comments -which can often it has to be said offer many benefits of impartiality but with it can comes an unfortunate lack of the full facts in some cases.  

    You will know that I have been a grounds maintenance contractor working in the UK for more than 20 years. My family company has experienced good times and bad (in its 45 year history) but, although times are indeed tough at the moment,we continue to thrive, thanks to the support and knowledge we have gained through our BALI membership.

    I am sure all those 'good landscapers and garden maintenance workers' out there to whom you refer who are not members of BALI or APL, and who have apparently asked you to speak on their behalf, would be grateful for the support of an organisation such as BALI or APL in the current climate.

    Exchanging views with their peers at regional meetings, receiving regular and timely updates on legislation that may affect their businesses, attending workshops and training opportunities, being informed of new techniques and products, finding new business opportunities etc. to help them ride the current recession, are all invaluable business aids that they would enjoy as BALI members.

    Indeed, those are just some of the reasons why contractors take a business-critical decision to apply for BALI membership, to put themselves up for scrutiny by their peers and clients, and seek to achieve the right to display the BALI logo. It is their decision to go this route and theirs alone based on the hard business case to do so.

    BALI can only promote the benefits of membership - it cannot make people choose a route that will help protect and grow their businesses and, yes, put them in an 'elite' group of professionals.

    Those who do believe membership makes sound business sense, and pay their not insignificant annual membership fees to enjoy those benefits, are also benefiting the wider industry in no small way. Contrary to the impression you have attempted to create, members of BALI and APL have also, through their membership, elected to support the industry they love.

    A great deal of the work BALI and its elected officers do is to represent the UK landscape industry in Europe, through its membership of ELCA - the European Landscape Contractors Association.

    Without our high profile involvement in and contribution to this critical lobbying body's work, the Thematic Strategies issued by the European Parliament on Pesticides, Waste and Recycling and Soil, to name just three of the seven published so far, would go forward without challenge and all landscapers and grounds maintenance contractors in Great Britain would be at the mercy of the EU Directives handed down by Brussels, which then convert into UK legislation.

    You apparently have no idea of the time, energy and amount of research and preparation involved, not to mention the cost, of fighting elements of these Thematic Strategies that threaten all our livelihoods - and this work is funded by BALI members for the greater good.

    And our lobbying work doesn't stop there. Along with other industry bodies with whom we work closely, including the HTA and the LI, BALI is a key member of the APPGHG (All Party Parliamentary Gardening and Horticulture Group) and meets regularly with Members of both Houses of Parliament to update them on the state of our industry and discuss those concerns that affect us all.

    It is the very fact that BALI is a respected body representing the professional element of our country's landscape industry that we have this direct line to government, and use it to achieve face to face discussions with Secretaries of State and other relevant Ministers to drive change.

    Your statement regarding 'catastrophic mistakes made by BALI [and the APL]' is a sweeping accusation with no supporting evidence or explanation. You also recommend that 'the client is the best possible judge as to whether [that] business has delivered on its promises.'

    Are you seriously suggesting that we remove any hope customers have of identifying good practitioners from the cowboy operators who clearly still exist when they can look for the BALI logo and know that, should something go wrong, they have an efficient complaints resolution service to go to for help?

    BALI members make no apology for wanting to be the best of the best and being part of, if you wish to label it so, an 'elite' group. They are not, however, 'elitist' and seek to raise industry standards by the example they set and by sharing with anyone in the industry that wants to listen how they can improve and progress.

    However, bearing in mind that everything BALI as an association does is done with membership subscriptions for the members' benefit, it has no authority to make public the research done on their behalf.

    If others in the industry want access to information that will benefit their businesses then they must make the decision to join an organisation that will provide it, or risk being uncompetitive and unprepared for the challenges ahead.

    There are many statements in your letter that require comment but I fear your readers would lose the will to live. Suffice to say BALI will continue to call for closer co-operation between key organisations in the landscape and horticulture sector to build a strong, respected, well trained, well remunerated industry that is listened to at government level.

    First and foremost, though, BALI is there to ensure its members thrive and to give them every advantage it can over their competitors. And that's the harsh reality of business success.


    Richard Gardiner
    Norris &amp; Gardiner Ltd.

  • 07-22-2009 9:04 AM
    In reply to

    Re: An open letter to the APL and BALI - A time for change

     I have also received the following communication from SGD Chairman, Annabel Downs.

     

    "Dear Phil
     
    Please accept my apologies for the delay in responding to your email. I have had a quick chance to discuss your open letter with my colleagues on council and we would like to thank you for the recommendations you make. The SGD has established links with APL and BALI plus a wide range of other organisations representing different interests in garden and landscape, and we will be looking into discussing these points with them."
     
  • 07-22-2009 6:12 PM
    In reply to

    Re: An open letter to the APL and BALI - A time for change

    We may be writing about three different kinds of "organisation". In addition to trade associations and professional bodies, I get a sense that "virtorgans" could exist. The aggregation of members exist on the www as a growing number of posters, chatterers or twitterers. We could include them in the research.  

  • 07-25-2009 9:02 AM
    In reply to

    Re: An open letter to the APL and BALI - A time for change

    The growing number of web associates is the reason why I feel the established associations social models are broken - they are just not catered for.

     

    The current incumbents will not fail because I have apparently picked on them and highlighted their weaknesses, but because they ave failed to analyse social trends and work them into a communication framework.

     

    It will be interesting to see how seriously the idea of a nationwide open forum is taken forward - I have built a Ning network and emailed an invitation to the Chair's of SGD, APL and BALI - this forum will be locked initially.

     

    I hope to be able to discuss a way forward with all parties and I hope we can expand the independent forum over time. I don't have all the answers but I hope we can find some.

     

     

Page 1 of 1 (8 items)

Latest jobs

Jobs RSS Feed
 

ADVERTISING