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Redundancies rise as more garden centres go under

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  • 01-13-2009 12:12 PM

    Redundancies rise as more garden centres go under

    Garden centres have been warned to face making staff redundant this winter.

    Read the whole article.

  • 01-13-2009 12:12 PM
    In reply to

    RE: Redundancies rise as more garden centres go under

    Oh No! I know that 'Bad News' sells newspapers but is it really necessary in a trade journal? Are there really more garden centres going out of business now than the same time last year? I very much doubt it. Indeed, The number of business start ups will probably be eclipsing those that close. Your headline goes on to say that garden centres have been warned to face making staff redundancies. Yet that does not agree with the content of the article that says exactly the opposite; Tim actually said "I'd warn that what makes garden centres special is the service levels on the shop floor. Garden centres should be careful they don't compromise what makes them special. Redundancies are not an easy option and there can be costs if it goes wrong." In other words, think hard and long before you go down that slippery slope. Less staff means poorer service which leads to disatisfied customes which means less sales and ultimately... well, you work it out. So come along Hort Week/Garden retail - now is the time to support the industry that pays your wages, don't try and kill it off with misinformation and doom laden predictions.

  • 01-13-2009 4:14 PM
    In reply to

    Re: RE: Redundancies rise as more garden centres go under

    Dear Ray,

    I think you make a valid point by saying we can be too concerned with bad news.

    But with retailers such as M&S laying off 1,230 and Woolworths 30,000, garden centres know they aren't immune to redundancies. HTA say they are getting record numbers of calls to their employment line. Hopefully flagging up that service gives our readers help on how to deal with employment issues. Tim Briercliffe said garden centres will be "addressing head counts" which means they will be looking at redundancies and agrees with the headline. He says garden centres should try and avoid this if they can so they can keep up their service levels. This is what makes garden centres special - which is what I write about in Garden Retail and the retail pages of horticulture week every issue.

    But the garden centres and concessions mentioned could not hold on to staff because of the recession, as Pavilion's owner says. The number of concessions going under has risen in recent times. Others come in-and we report tham too. But not much is being built-or bought-at the moment. I include everything that is - but not every redundancy made.

    We have consistently reported that garden retail is more robust in the face of recession than most retail businesses.

     

  • 01-13-2009 5:05 PM
    In reply to

    Re: RE: Redundancies rise as more garden centres go under

    Hi Matthew,

    OK, so I know that some of our retail giants are going to the wall - and the reasons are pretty clear to most of us. But why the Appleby negative spin?  You mention Woolworths - once the biggest garden retailer in the UK and now no longer a threat to garden centres - where are all the thousands of Woolworths customers going to get their garden supplies?

    Garden centres should be chomping at the bit to provide the service and expertise, the quantity, quality and variety to atract back these gardeners to where they belong; away from the dfiscounters and multiples.  What a golden opportunity. To start shedding staff now would not only be a tragedy it could be the start of a slow and painful death of the company.

    I know you like lists Matthew, so how about 10 recession proof reasons to be cheerful?! 

    Regards,  Ray

     

  • 01-13-2009 5:18 PM
    In reply to

    Re: RE: Redundancies rise as more garden centres go under

    The thread has potential to give insights in to what is meant by "keep up service levels". Obviously bad news is not good news but I would not want to see it "censored" out - however painful it might be to the readers. I few weeks' ago I was in a "gardening sales place". The staff did not smile once and was rather off-hand. Some questions were  totally ignored  - so that, being reasonable, I came to the collusion with hindsight that deafness was the reason. Management of retailers and garden centres often take "customer service" to heart and although a few individual staff may seem insincere, they will learn to treat customers appropriately with better training and knowledge of 1)   where their stock is placed, 2)   relative merits of competing items, 3   how to care for items etc etc etc. 

  • 01-13-2009 5:26 PM
    In reply to

    RE: Redundancies rise as more garden centres go under

    Hi Ray, Good idea for a list of positives/how to cope ideas. I tried to do this with my golf course analysis p15 12/12/08. And I agree that shedding garden centre staff is not good for customer service. But staff are the biggest cost and cashflow is poor at this time of year, while bills remain high. Some centres have no option. No-one will report on it though because it will not be press released by companies unless they are quoted-and no garden centres are anymore. Last week we did vox pop \(p15 HW 9 Jan) on reasons to be optimistic in 2009. The figures suggest a not-too-bad Xmas. At GCA conference this month there will be plenty of optimism that I'll report on. #Woolies-a chance for garden centres to pick up a bit of trade though high street retailing has a different customer. Mainly a pick 'n mix store at the end too.

  • 01-14-2009 9:38 AM
    In reply to

    RE: Redundancies rise as more garden centres go under

    It is not just retail workers in the horticulture sector who are being made redundant. Even horticulture journalists are being squeeze because of a massive slow down in advertising revenues.

     

    Haymarket Publishing laid off fifty staff after reporting worsening market conditions back in December 2008.

     

    I am expecting more horticulture magazine failures this year - which ones will it be though?

  • 01-14-2009 11:34 AM
    In reply to

    RE: Redundancies rise as more garden centres go under

    Can u make yourself redundant Phil?

  • 01-16-2009 12:22 PM
    In reply to

    Re: RE: Redundancies rise as more garden centres go under

    Ok Matthew, looks as if I will have to do it… Reasons to be cheerful 1,2,3.  1)      Increased interest in Grow your own – sales of seeds and equipment will rise.2)      Car sales and expensive holidays fall – more gardening time/money available.3)      Decreased competition from failed mutiples – more business for garden centres4)      Early retirees – how will they spend their leisure time?5)      Increase in the ‘grey’ pound as baby boomers reach retirement age and start gardening.6)      Golden Handshakes and redundancy packages – where will their money go?7)      Worst winter for 20 years – means many plants will need replacing.8)      New Government funds available to help businesses and employment.9)       Horticulture historically does better than other industries in recessionary times.10)  Fall in £ against Euro means UK nurseries can undercut the Dutch – it now makes sense to buy British. 

    And … a message for Phil Voice – more horticultural journals went down during the last 15 (non-recession) years than at any other time – including such stalwarts at ‘The Nurseryman and Garden Centre’ and  ‘The Grower.’ 

     

    am I fighting this rear guard action all by my self?

     

  • 01-16-2009 12:46 PM
    In reply to

    Re: RE: Redundancies rise as more garden centres go under

    Thanks Ray,

    I think you may have picked up on some of what we have reported extensively over recent months. It's about balance.

  • 01-20-2009 2:10 PM
    In reply to

    RE: Redundancies rise as more garden centres go under

    Well done Ray!, I might have stumbled accross this a little late but it's about time we had a psitive slant on things - it's not all doom and gloom out there - so Horticulture Week should be promoting the industry not sending us all into depression!

  • 01-20-2009 5:55 PM
    In reply to

    Re: RE: Redundancies rise as more garden centres go under

    Roger

     

    I feel that Hort Week need some support here. Their piece on redundancies was fair and backed up with quotes from reliable sources. It was not speculative and indeed contained facts.

     

    I am hearing all too often the cry that we are talking ourselves into a deeper crisis but I would argue that many businesses, managers and employees are also adopting a head in the sand approach and they are ignoring the challenges that currently present themselves.

     

    Ray makes some great points in his response to Matthew Appleby and indeed, those who have made themselves lean, will reap the rewards when the green shoots of spring and financial recovery do appear.

     

    I have just watched the inaugural speech of Barack Obama and I feel he has just sown the first seed of change into what is a very barren political and financial soil but I am certain that Barack Obama will lead the world away from recession with his tough stances and intolerance to greed and wrong doing.

     

    Ray - I have been watching closely the situation in respect of horticultural publications and Matthew Appleby  will do well to consider the possibilities and consequences of further failures in printed publishing, enter into the conversation in a common sense and grown-up manner, and try and do his profession and Hort Week's public face a service rather than throwing silly little comments into what should otherwise be a responsible conversation.

     

    Phil Voice

     


  • 02-11-2009 5:16 PM
    In reply to

    Re: RE: Redundancies rise as more garden centres go under

    Redundancies rise as more garden centres go under

    Garden centres have been warned to face making staff redundant this winter.

     The only issue i have is the attention grabbing headline and then the following atricle, i don`t know of a Garden Centre that has gone under due to the recession.

  • 02-12-2009 3:20 PM
    In reply to

    Re: RE: Redundancies rise as more garden centres go under

    Hi Mark,

    Hurrans? Brookside?

    Recession only started this month.

    Let's hope there aren't more.

  • 02-12-2009 5:14 PM
    In reply to

    Re: RE: Redundancies rise as more garden centres go under

     The doom monger strikes again!

    Worsley Hall? Heighly Gate? Strikes Knaresborough?   NWF profits warning?

    Recession only started this month -

    But these closures and news items were all this time last year!

     

    It's a great excuse to blame company failures on the recession but let's not talk ourselves into the doldrums, We have an exciting and pulsating industry that is one of the best placed to ride out the storm and indeed, to actually profit from the downturn. Big businesses that rely heavily on borrowing may certainly suffer (and many have) but smaller independents have now got a great opportunity to increase their market share and enjoy the discomfort of badly run competitors as they fight for survival.  

     

    I thought that you would have picked up some enthusiam and optimism at the The GCA conference Mathew! There was plenty about.

     

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